📜 Terms & Conditions

1. Product Representation

We strive to ensure that all product images and descriptions are accurate. However, minor variations may occur due to display settings, lighting conditions, or the handcrafted nature of products.

Detailed information regarding product appearance, color variation, and expectations is available in our Product Details & Appearance Policy.

2. Pricing & GST Transparency

All product prices displayed on the website include applicable GST as per Indian taxation laws.

Shipping charges, if applicable, are displayed separately during checkout.

3. Cancellation Policy

Order cancellations are governed by our Cancellation Policy. Customers are advised to review the policy before placing an order.

Once an order has been shipped, cancellation is not permitted.

4. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Customers must raise return requests within the timeframe mentioned in that policy after delivery.

5. Shipping Policy

Shipping timelines, delivery conditions, and charges are governed by our Shipping Policy.

6. Order Cancellation Rights (Seller)

Kankana Silks reserves the right to cancel any order due to:

• Pricing or typographical errors
• Stock unavailability or mismatch
• Fraud suspicion or payment issues
• Technical or system errors

7. Limitation of Liability

Kankana Silks shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Liability, if any, shall be limited to the amount paid by the customer for the purchased product.

8. Intellectual Property

All website content including images, logos, designs, text, and graphics are the intellectual property of Kankana Silks and may not be copied, reproduced, or used without written permission.

9. User Responsibilities

Customers agree to provide accurate and complete information while placing orders. Kankana Silks shall not be responsible for delays or delivery failures caused by incorrect customer details.

🧾 Grievance Redressal Mechanism

All complaints will be acknowledged and resolved within reasonable timelines as per applicable law.

⚖️ Governing Law

These terms shall be governed by the laws of India. Jurisdiction: Courts of Mysore, Karnataka.

⚠️ Legal Disclaimer

Kankana Silks reserves the right to modify these terms and related policies at any time without prior notice. Updated versions will become effective immediately upon publication on the website.